Job Role: NVO Import Operator
Location: London (E11)
Salary: £25,000 - £35,000
Hybrid working role - 3 days office / 2 days home working
RG Freight Recruitment are working on behalf of Freight Forwarder and Customs Broker to source an NVO Import Operator in London.
This client firmly believes themselves to be the next generation of freight forwarders. With their real time and intuitive cloud-based platform they are on a mission to simplify freight forwarding and make the whole experience more user friendly and transparent.
Operating for over 40 years and with a tight knit team of 75 they are a force within the UK freight market and are expanding as they take on more domestic and overseas work. Offering bespoke solutions including multi modal forwarding, customs clearance and supply chain management, they are in a great position to assist their clients with worldwide freight movements.
Key duties and responsibilities:
Coordinating loading of groupage containers at origin by proactively liaising with our overseas partners in China, Taiwan, USA etc..
Processing essential shipping documentation to ensure seamless movement through the UK’s largest seaports at Felixstowe, Southampton and London Gateway.
Liaising with all key operational parties in order to coordinate the preparation of arrival notices, container releases and devans
Ensuring accurate billing in accordance with agreed client rates
Supporting with negotiation of overseas rate agreements
Resolving customers and overseas partners queries
Servicing customers enquiries, processing client bookings whilst providing excellent customer service
Maintaining data quality on our Supply Chain Visibility platform
Import sea freight consolidation experience working for a freight forwarding company is essential
Analytical and numerate with high level of speed and accuracy
Ability to prioritise, and organise work
Excellent communication skills with ability to deliver best in class customer service.
Self-motivated, reliable, trustworthy and hardworking